If you don't love your new Erik Organic furniture, you can either reject it upon delivery or contact us and arrange to send your furniture back for a full refund.
There are some exceptions to our 'love it or send it back for a full refund' policy, which can be summarized as follows:
1. Please make sure you're ordering the right style, size and stain.
2. Please treat the furniture with care after it arrives in your home.
We offer a 100% Quality Guarantee on all of our furniture. We will refund the purchase price of the product, including your original shipping charges, under the following conditions:
The 100% Quality Guarantee does not apply in the following circumstances:
This Guarantee is limited to the original purchaser of the product and does not extend to any third-party beneficiaries, such as the original purchaser's customers and/or end users. It applies only to goods purchased directly from Erik Organic. Any resale, rental, or lease of warranted goods voids the Guarantee except as specified separately under a reseller agreement.
Erik Organic may limit or refuse requests for replacements or refunds in the event of fraud, abuse of privileges, or violations of the terms of this Guarantee and/or other Erik Organic policies, as determined in Erik Organic's sole discretion.
To initiate the return process, you must contact Erik Organic.
Our Hardwoods Guide shows the beautiful, furniture-related qualities of each tree species. Would you like us to send you a copy?
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Dining Furniture Catalog
Learn how easy it is to order a dining table built especially for your family!
Our Dining Furniture Catalog is a great way to browse through our selection of dining tables, benches, and chairs — all in one handy book.