If you need to modify or cancel your order for any reason, please do so within 3 days of placing your order. Our craftsmen will begin work on your piece shortly after receiving your order.
Orders modified after this 3-day window may require additional charges, depending on whether the changes affect the progression of work on your piece. Order modifications may also delay the completion of your order. (Please note that this does not include minor changes like selecting a wood finish, or selecting from our standard hardware choices).
We create every order by hand, individualized to each customer's specifications. Therefore, orders canceled after this 3-day window may be subject to a 50% restocking fee.