Every piece of furniture sold by Erik Organic is handcrafted with great care and expertise by one of our master craftsmen. To guarantee this quality, we offer the following quality assurances for our customers.
You may return a piece that is not high quality and request a full refund. As each piece is created individually to order, we hope that it is clear that we could not offer this guarantee and remain in business if the quality of our pieces was not simply outstanding.
Because our furniture is expertly handcrafted, we stand behind its quality and will repair or replace it for free for one full year after delivery.
Erik has been shipping custom home improvement products to customers across the country for over a decade. We encourage you to view the comment cards and emails sent in by some of the customers he has worked with.
Our reputation for ethical and responsive customer service is the foundation of our business. If we do not consistently meet and exceed our customer's expectations, we will quickly be out of business.
Our owners and staff were raised to do right by other people. We strongly believe that a business must uphold its end of the social contract by being responsible to its customers, to the land, and to the community at large.